What to expect
The widget opens normally. When you send your first message, the API returns 404 Clinic not found. The widget removes the pending messages and shows the permanent error state instead of a generic retry message.
Widget configured with an invalid clinic slug — send a message to trigger the error
What to expect
The widget opens normally. When you send your first message, the API returns 404 Clinic not found. The widget removes the pending messages and shows the permanent error state instead of a generic retry message.